Privacy Policy

1. General Provisions

1.1. This privacy policy regulates the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller (CATz Soft Ltd) (hereinafter referred to as the data controller).

1.2. In the context of this privacy policy, a data subject is a customer or any other individual whose personal data is processed by the data controller.

1.3. In the context of this privacy policy, a customer is anyone who purchases goods or services from the data controller’s website.

1.4. The data controller follows the principles of data processing as prescribed by applicable laws, including processing personal data lawfully, fairly, and securely. The data controller can confirm that personal data has been processed in accordance with applicable laws.

2. Collection, Processing, and Storage of Personal Data

2.1. The personal data collected, processed, and stored by the data controller is primarily gathered electronically, mainly through the website and email.

2.2. By sharing their personal data, the data subject grants the data controller the right to collect, organize, use, and manage the personal data as defined in the privacy policy for the purposes specified in the privacy policy, which the data subject shares directly or indirectly when purchasing goods or services on the website.

2.3. The data subject is responsible for ensuring that the data they provide is accurate, correct, and complete. Deliberate provision of false information is considered a violation of the privacy policy. The data subject is obliged to promptly inform the data controller of any changes to the provided data.

2.4. The data controller is not responsible for any damages caused to the data subject or third parties as a result of the data subject providing false information.

3. Processing of Customer’s Personal Data

3.1. The data controller may process the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. Phone number;

3.1.4. Email address;

3.1.5. Delivery address;

3.1.6. Bank account number;

3.1.7. Payment card details;

3.2. In addition to the above, the data controller has the right to collect data about the customer available in public registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:

a) The data subject has given consent to the processing of their personal data for one or more specific purposes;

b) Processing is necessary for the performance of a contract to which the data subject is a party or for the taking of steps at the request of the data subject prior to entering into a contract;

c) Processing is necessary for compliance with a legal obligation to which the data controller is subject;

f) Processing is necessary for the purposes of the legitimate interests pursued by the data controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, especially if the data subject is a child.

3.4. Processing of personal data based on the purpose of processing:

3.4.1. Purpose of processing – security and safety Maximum retention period for personal data – in accordance with the deadlines specified by law

3.4.2. Purpose of processing – order processing Maximum retention period for personal data – 2 years.

3.4.3. Purpose of processing – ensuring the operation of the online store Maximum retention period for personal data – 2 years.

3.4.4. Purpose of processing – customer management Maximum retention period for personal data – 2 years.

3.4.5. Purpose of processing – financial activities, accounting Maximum retention period for personal data – in accordance with the deadlines specified by law

3.4.6. Purpose of processing – marketing Maximum retention period for personal data – 2 years.

3.5. The data controller has the right to share customer’s personal data with third parties, such as authorized data processors, accountants, transportation and courier companies, and companies providing payment transfer services. The data controller transfers the necessary personal data for payment processing to the authorized processor Maksekeskus AS.

3.6. When processing and storing the data subject’s personal data, the data controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The data controller retains data subject’s data depending on the purpose of processing but not longer than 2 years.

4. Data Subject’s Rights

4.1. The data subject has the right to access their personal data and familiarize themselves with it.

4.2. The data subject has the right to obtain information about the processing of their personal data.

4.3. The data subject has the right to amend or correct inaccurate data.

4.4. If the data controller processes the data subject’s personal data based on their consent, the data subject has the right to withdraw their consent at any time.

4.5. To exercise their rights, the data subject can contact the online store’s customer support at info@lavandamania.eu.klient.veebimajutus.ee.

4.6. To protect their rights, the data subject has the option to file a complaint with the Data Protection Inspectorate.

5. Final Provisions

5.1. These data protection terms are prepared in accordance with the European Parliament and Council Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act of the Republic of Estonia, and Estonian and European Union legislation.

5.2. The data controller has the right to partially or completely amend these data protection terms by notifying data subjects of the changes via the website at info@lavandamania.eu.klient.veebimajutus.ee.